The customer service is terrible I placed an order it didn’t get delivered due to the delivery agent changing the type of delivery I tell them that it was returned and I still need my items they tell me that I have to wait until it arrives then an additional 14 days to get the item and if I wanted a Premium Darth Vader Follow me to the Jeep side shirt refund I had to wait until they received an item mind you I never laid eyes on it before they could issue so now I am waiting almost a month for items I ordered because they used the worst carrier service ups to deliver then I place another order and they cancelled two items off the order due to not having but low and behold they still selling the items on the website as available so when they told me they no longer had the items in the warehouse for my order I guess that was a lie because they were still selling them once again waiting another 14 days for those items as well I spent hours yes hours on the phone with them took several calls and really nothing is resolved because I don’t have any of those orders I placed I have 2 other orders I am hoping won’t have an issue but with this company it is more than likely they do nothing for you when it is there error they provide no incentive for mistakes there credits are misleading because you have to spend certain amounts before you can even use and you can’t use it on certain sales items rip off like another customer said I will be going back to carters and old navy until they learn how to treat customers and do better with their distribution centers orders tracking and shipping. Just in the news today victoria’s secret’s sales have plummeted if only the executives would read the numerous comments left on this blog post I wrote about a year and a half ago listen to your customers give them what they want and you might stand a chance at saving your business. Just to say a lot of the venues are advertising sabrepulse as the support for the tour sabrepulse is only playing with me at the london show everywhere else is local supports as far as I know sorry y’all
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